Our Hassle-Free Return Policy We want you to be completely satisfied with all of your purchases from marathonwatch.com. If for any reason you need to return a purchase, please call our toll-free number (800)822-4329 or E-mail service@marathonwatch.com for further instructions. Marathon Management Company, a division of Marathon Watch Company Ltd. will refund or credit your charge card for the value of the purchase. Shipping and handling charges are non-refundable. We do not pay shipping on returns. All returns must be received by Marathon Management Company a division of Marathon Watch Company Ltd. within thirty (30) days of receipt of the purchase. There will be a 25% restocking fee on all returns. Please allow two billing cycles for the credit to appear on your credit card statement.
marathonwatch.com c/o Marathon Management Company 10-30 Mural Street Richmond Hill, Ontario L4B 1B5 Telephone Number: (905) 764-9420 Fax Number: (905) 764-0035 E-mail Address: service@marathonwatch.com
Payment Options Individual/Business Purchases All personal, individual, or business orders must be prepaid by credit card. For your convenience, we accept MasterCard, VISA, American Express, Discovery Card and Pay Pal. Shipping Notice - marathonwatch.com will only ship to the cardholder's designated shipping address. No third-party destination shipments.
Our Shipping Marathonhousewares.com uses Fedex or UPS ground for all orders placed within the continental U.S. Orders sent to Hawaii, Alaska, U.S. possessions and U.S. Military addresses will be shipped either by Fedex, UPS or mail. Please allow 7-12 business days for shipping of all in-stock items.
Order Status Feel free to contact our office at any time to check the status of your order. Call (905) 764-9420 or e-mail your questions service@marathonwatch.com to get the answers you need.
Sales Tax We collect 13% sales tax (HST) on all shipments to Ontario, New Brunswick & Newfoundland residents, 12% HST to British Columbia Residents and 15% HST to Nova Scotia Residents. As well, we collect 5% GST on all shipment to Canadian residents (excluding provinces where HST is applicable).
International Orders International orders are being accepted by marathonhousewares.com with a minimum $48.00 shipping fee. If you are outside North America and you wish to purchase from marathonhousewares.com you may call Marathon at 1-905-764-9420 and ask for Customer Service. Also, you can contact Marathon by e-mail at sales@marathonwatch.com or by fax 1-905-764-0035.
